Returns & Exchanges
At Dog & Co, we want you and your canine companion to be completely satisfied with your purchase. If a garment doesn't fit quite right, we offer a 30-day return window for all unworn apparel and accessories.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the products are free of pet hair and signs of wear.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.